It's a great pillow and has held its shape relatively well. However, I do have to turn it once a night and fluff it back up. I've had it about 10 months.
Love them! They are the best pillows ever. I slept on them at a hotel in Florida and when I went back the following year, I made sure I checked the label on the pillows at the hotel. I promptly ordered two when I got home. They offer support and hold up really well after a year of use.
It was okay for the first couple of weeks. After that, it was just another investment. As we age, it seems that selecting the right pillow for a better night sleep becomes harder and harder. I do believe that this pillow will be perfect for someone else. Please don't take my review to heart because what doesn't work for me might work for someone else.
We first were introduced to these pillows at the Noelle hotel in Nashville, TN. We both loved them and bought two as soon as we returned home. Recently, we purchased two more and recommended them to a friend who purchased pillows, too. We are believers! These pillow provide support and cushioning, but enough "give" that you sink in for a comfortable night's sleep. Perfect.
I travel for a living & love this pillow at a hotel I stay at 1-2 times per month. It was steep for me to pay $120 for one pillow. It's definitely not the same as the hotel pillow. Am disappointed & would not have spent $120 if I'd known I would get an average pillow. The hotel pillow is plumper & I sink into it. Not the same comfort level. Would not buy again.
Customer service terrible, ignored my repeated attempts to initiate a return. Returns not allowed except with their return authorization. I emailed several times. No phone number on website to use to call. Don’t buy these!
Dear Patricia,
We very sorry to hear about your experience and any frustration it has caused. We truly value your business and want to make things right.
You can initiate the return process directly from your Account > Orders page on our website. Once submitted, we will review it and provide you with a return authorization as quickly as possible. (If applicable) If you need any assistance, please don’t hesitate to reply to this email —we’re happy to help!
We appreciate your feedback and will continue working to improve our customer service. Thank you for giving us the opportunity to assist you.
Best regards!
Went on Disney Cruise and fell in love with the pillow. Researching it looks like these are made by same manufacturer. We love them.
I am definitely a pillow snob as I have tried lots and lots of pillows. I slept on one of these pillows at a hotel and I loved it! It's soft, yet firm. I just wish they weren't so expensive, which is the only negative.
During our vacation in Montana, we were so impressed with the pillows at our accommodation that we had to look them up! From the first night, we noticed how incredibly soft and luxurious the pillowcase felt against our skin. The material was smooth, breathable, and had the perfect balance of coolness and coziness, making for an amazing night’s sleep.
As for the pillow itself—wow! It provided the perfect amount of support and plushness, cradling the head and neck in a way that felt both soft and supportive.
We were so impressed that we decided to purchase both the pillow for our home. If you're looking for an upgrade to your sleep experience, we highly recommend this brand! Would definitely buy again!
I wish I would have ordered the firmer version. The one we received is way too then when it squishes down. Neither my wife nor I can use it and I have received a reply about exchanging it.
I've been trying to find the right pillow for years. I went on a Disney cruise and fell in love with the pillows. I was referred to this site and made the purchase. So glad I did! Sleeping well is so important!
Love these pillows. Experienced them last year on a cruise and had to get them for at home!
These are the most comfortable pillows I’ve ever used! They are the same ones we had on the Disney cruise.
Luxury pillows that leave you well rested in the morning.
Happy with my purchase. Exactly what I was looking for.
These pillows are so comfy and high quality. Most down pillows are too flat for me, but these have a nice loft. I now have two pairs. Highly recommend!
Exceptional Quality. So Happy with this purchase. Best pillows ever!
Excellent. Thank you.
I discovered this pillow while staying at a hotel. I have been looking for a new pillow and LOVE this product!
Love the pillow
Great quality, my husband loves these pillows
Absolutely love these pillows. Ordered them because they were on a recent cruise.